Archive for the ‘Marketing’ Category

Why wiki’s matter

While Facebook, MySpace, Twitter and other social networking sites grab most of the headlines in the news, there is an important component to social networking that goes overlooked: the wiki. Wiki, which is the Hawaiian word for “fast,” is a type site software that allows for user contribution to a collective knowledge. I often recommend to clients that they consider using a wiki as a way to organize policies and procedures that are essential to the operation of their business. Once they are organized, publish relevant information to the public and link to it from your primary web site as a means of providing a manual or reference guide to your company or organization.

Once that step is complete, consider opening up the restraints a bit and allow people to edit, amend or change the content to help build a fuller picture of your organization.

Wiki’s are an incredibly robust way of managing a vast amount of knowledge relating to a particular subject. For a listing of wiki’s available for your particular web hosting solution, visit this primer on wiki’s here.

Why Twitter?

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At first I was reluctant. I didn’t think it could possibly matter. I thought it was stupid. Of course the it I am writing about is Twitter. Now weeks into my twitterhood, I am wondering what it was like before this moment. For those of you who don’t know about Twitter, it’s a global collective conversation. Some people use Twitter to talk about their favorite things, some promote their brand and still others just post whatever is on their mind. At first, it can seem a bit awkward to talk about something without knowing if anyone is listening. (It feels a little like radio on that front.)

What can Twitter do for you?

From a corporate perspective, Twitter can offer a unique insight into the happenings of your organization. You can use it to highlight new content on your web site, provide information about sales if you have an e-commerce solution and reach out to the core audience of people committed to your company.

Check out this link to Stephen Fry talking about the “Joy of Twitter”

Kansas State Newsletter

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The new Kansas State University College of Architecture Planning & Design newsletter is shipping currently. Above is the picture of the cover from the end of 2008. An additional newsletter is planned for the 2008-2009 academic year. The design features environmentally responsible paper and is the college’s first all-color newsletter publication. In addition to the print publication, specifications for a web landing page were completed as part of a larger e-newsletter initiative. Watch this space for more photos and samples from that campaign.

Google Analtyics: A must-have

In a world where fewer and fewer things are free (especially those things that could help you make more money online with your web site), I have grown especially fond of Google Analytics.

Where else can you quickly drill down through mountains of statistics that will allow you to understand what is and isn’t working about your site? The quick dashboard feature allows you to get a snapshot of your site’s performance and quickly compare time frames to see performance variances within your site. You can easily tie together your AdWords account to see how those elements track through your site.

Sign up for a free account at http://www.google.com/analytics.

Case Study: Have Some Patience

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Client: Have Some Patience

Market: Luxury Goods

Services: Web Design, E-Commerce, Branding

Task

Have Some Patience is an up-start soap making company founded in 2007. The company wanted to create a high-end image that would be peaceful and up-market to compete with companies like Aveda and Fresh.

Thought Process

Developing a brand that would skew more gender- neutral was a real challenge. Many of the scents of the soap are appealing to both men and women. After a series of color studies we resolved to use a refreshing blue color that embodied the relaxing nature of the products.

Implementation

The implementation of the HSP line took the form of an e-commerce store using the Magento platform. It provided an easy-to-develop and scalable solution that will last HSP for years to come.

Result

The result of the effort was an online presence that will allow the company to grow their market share and add features and new products as they become available.

10 Tips for your web site in 2009

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It seems like a natural time as you sleep off that last martini of ‘08 to think about what your web site might look like and do in ‘09. Below is a basic list that I hope will help in taking your web site to the next level.

Tip 1: Update your content

It seems obvious, but the biggest killer of any web site is credibility. A site with outdated or incorrect information will often be overlooked by prospective customers. Is the copyright year up to date? Are there any references in your copy that may no longer be accurate?

Tip 2: Use online advertising

The majority of businesses can benefit from online advertising. There are many major players out there (Google, Yahoo, Microsoft and Ask, to name just a few ). These can be be helpful in reaching a broad range of customers. Most of these sites don’t have a prohibitive entry point, with some starting at just a $5 per month commitment. Advertising can be a great way to introduce new products and services and to track the success of particular online strategies.

Tip 3: Add a link to Facebook

You may think that social networking is just for the 12-24 year-old set, but more and more businesses are becoming savvy to the use of sites like Facebook to create brand awareness.

Tip 4: Join an online social network (locally or internationally)

Beyond the major online social networks like MySpace or Facebook, there are business-oriented sites like Linkedin and Jigsaw, which can provide crucial business intelligence as you seek to find new opportunities with new companies.

Tip 5: Add a new feature to your site

As web sites age, people’s interest in them can wane. Maybe it’s time to add a blog or a calendar, news items or additional content. Whatever the new item might be, consider what audiences your web site is serving and try to find a feature that they may be looking for.

Tip 6: Find out what other people are saying about your site

It is important to protect your brand and your corporate identity in the online world. There are lots of search engines and tools available to do your research. Additionally, there are aggregation tools that can help skim through the social networks and allow you to see if your business is being mentioned.

Tip 7: Freshen the look or embark on a redesign of your site

So you just went through a massive redesign in ‘06… that should last you for about 10 years? Not quite. Each year, possibly every month, there need to be incremental changes your web site –if for no other reason than to keep pace with the changes in your local market. More importantly, your brand should evolve. If the end of 2008 has taught us nothing else, it should be that we have to be more nimble and address the market changes as best as we can. Design is one in a host of tools available to web site owners to keep pace with the market.

Tip 8: Add some form of visitor tracking to your site

Two free tools, Google Analytics and Yahoo Web Analytics (formerly Indextools) offer powerful, easy-to-install scripts that can help you monitor traffic to your site. In the case of Google, you can dovetail that information with your AdWords account to see how effectively the paid search terms are working for you.

Tip 9: Investigate what your competitors are doing with their web sites

Take a look at your top three competitors and see what they are doing on their sites. This step can be as important as anything else you do all year.

Tip 10: Revisit this list more than once in 2009

Too often a year just slips away. Make a point once a month (or more often for higher traffic sites) to review all the information about your brand and your online presence.